Are unanswered calls your biggest
You can call on us for all your business telephony needs. See a snapshot of our services below. Need another solution? Just give us a bell and we’ll get it sorted.
Calls causing chaos? Call on us.
Are you a start-up, tradie, or small real estate firm, accountant, agency, or other boutique business?
You need to present a professional edge – or national presence – but can’t afford a fulltime receptionist.
If only there was a team of energetic, expert Australian phone operators. Someone who understands your SME business and answers every call, every time and promptly passes on the message.
Answering your phone is our calling
Every time your phone rings, we answer it.
Our all-female, all-Australian team can act as the voice of your business. So you get an affordable, friendly, efficient receptionist, without paying for one who spends half the day on Facebook! Never miss a call, keep your clients happy and be free to focus on what matters: building your business.
Why a Professional Voice Matters as Much as Your Service:
In this fast-paced professional climate, potential clients have less time than ever before to spend tracking you down. Capturing the attention and loyalty of your clients comes down to delivering the right message – the first time.
You may be a sole trader or in a small company, now you have the chance to provide great value with your professional voice even if you cannot take the call.
If you spend more time on administration then generating an income for your business chances are you’re spend too much time doing the wrong thing. If you would like us to take care of all your emails, make appointments, manage your diary or process your invoices get in touch with us today.
Keeping your clients warm
Need a hand contacting, chasing, cross-selling to or checking up on clients? Leave it to us. We’ll ensure your clients feel loved. As part of our warm telemarketing services we can:
- Re-establish contact and reignite the relationship
- Promote new products and services – and email the info on your behalf
- Check stock and take orders
- Get feedback and pick up on potential issues
Cold calling is one of those tasks no business likes to do. Cold calling is an attempt to convince potential customers to purchase either the salespersons product or service. Cold calling is important because it generate new clients for your business. If you need more clients and don’t know where to start get in touch with us today and let us help you.
Say farewell to free advice
Does your phone regularly ring with people seeking free advice? Do you find it tricky invoicing for tiny time increments?
It’s time to change that! Get paid for your time and avoid invoicing with a 1900 information line number. Callers are charger per minute through your phone bill. It’s the easy, cheap and fair way to charge for your time.
1900 Numbers – Worth Diamonds to Your Database!
In business, the growth of your database is vital. Our 1900 Numbers are a perfect and inexpensive way to promote the services of your business!
By using a 1900 number you get to showcase your service and draw in warm clients that have a genuine interest in what you offer.
This removes the need for convoluted and expensive marketing and gives you a direct way to increase the size of your database. Set up your next competition showcasing your service with a 1900 Number!
National numbers made easy
Working from home or having a tiny team doesn’t mean you have to seem small. Keep up appearances with a professional 1300, 1800 or 1900 number. You’ll look like a big business, without the expense.
We’ll do the legwork for you – setting up your new number and round-the-clock, cutting-edge IVR (interactive voice response) menus. Plus, we’ll take care of the talent – choosing the best voice for your business.
Your database is the bread and butter of your business. Without your clients you have no business. Where a lot of businesses get stuck is the amount of customers/clients they believe they have. If you have 500 people in your database but only 50 active clients than the value of your business is the 50 active not the 500. If you would like to ‘wash’ your database, find out exactly how many ‘active’ clients you have and ‘inject’ life into the ones who haven’t used you, then call us today and let us help you.
A professional voice is Imperative for all businesses. We have voice over talents who record your phones answering services as well as other recorded services you require. If you would like to know more, get in touch with us today.
Want to stay in the all important loop? We answer your calls professionally and take a message for you. We make sure you are sent two notifications, one via an email to your inbox and a text informing you of your new message. Fast and efficient in one great service!
It’s no longer about having a call centre service that answers and routes your incoming calls, it’s about the complete customer experience that will drive your revenue higher. If you need a complete Customer Service Solution get in touch with us today to find out how we can help you.
Interactive Voice Response Platform
Interaction and customer service never have to be compromised again. The IVR Platform is a user-friendly, practical way to quickly and efficiently give your customers relevant options that maintains your professional standard at anytime!
We can design, build, and test the call flow and navigation of customers using competition lines. Entrants can leave a name or number, or answer competition questions.
An easy to use number-based menu system, including a diagnostic report on call volume and votes.
SMS billing services
Ask us to design and implement a billing mechanism for telephony-based services or subscriptions. SMS services are suitable for collecting votes or registering with a keyword. We can set it up with a reference number, or send users an automated message directing them to a website.
Mass calling solutions
Is your competition campaign bigger than Ben Hur? Then you need a mass calling solution, to effortlessly offer large-scale voting campaigns on TV and radio. We’ll set up the system to handle a large volume of calls – and keep you updated throughout the campaign.
Conferencing telephony system
Conference calls have never been easier. Simply use the special conference dial-in number for your meeting, and quickly connect with colleagues and clients – anywhere, anytime.
1900 premium rate billing systems
Are you a professional who needs to provide a per-minute charge for consulting and advising clients? This simple system bills the end-user for each call, so you can keep on top of your billing and time management. Choose per-minute or fixed cost options.
Credit card lines
Taking payment shouldn’t be complicated. Get the convenience of your own merchant facilities, or plug into ours. Each customer is issued a reference number, so it’s easy to track who has paid for what.
Have better things to do than transcribe audio files? Give them to us, and we’ll accurately transcribe them for you at an affordable rate.